Trouble Shooting of ePub Maker

Generate ePub failed.

Generally that's due to failure in write ePub file. possible reason could be the traget ePub file in use, such as previewing in ADE or other viewer. The same for mobi file in Mobi Maker, previewing in Kindle previewer. These programs will lock the file when reading (though no need). Just close the opened epub file.

Can not import Word document, failed at 20%.

This is due to Windows account limitation, mostly on Windows 7. Please try either following ways,

I have Word installed, but it warns no Word installed.

ePub Maker need standard version of Word to cooperate, Starter edition or Basic edition Word can not be remotely called by other program. Incorrectly installed Word may also has such problem.